MEMORY CARE COORDINATOR
Amica at Georgetown
KEY DUTIES & RESPONSIBILITIES
*Develops and facilitates programs to meet the needs of the residents within the Memory Care program ensuring that legislative guidelines, best practices and expectations related to retirement and memory care are followed.
*Organizes, facilitates and tracks in-service and continuing education programs for Memory Care team members.
*Manages a large group of Resident Care Partners in the Memory Care neighbourhood to ensure resident care, monitoring and appropriate interaction by forecasting staffing levels, recruiting, onboarding, supervising, developing, motivating and retaining team members.
*Fosters and maintains a strong relationship with residents and their families by actively interacting with residents, families and guests in a professional, courteous manner and facilitating regular meetings with residents and families.
*Actively participates as a member of a multi-disciplinary management team responsible for resident care and services by interacting with the Wellness Team to update resident assessment and service plans and working together with other department heads.
*Ensures the integrity, accuracy and timely completion of resident records, reports and assessments by collaborating with the Director of Wellness, maintaining resident records according to legislative regulations and policies to include necessary documentations such as, progress notes and reports.
*Liaises with and provides support to the Life Enrichment Coordinator by collaborating and assisting with the development of recreation, activities and life enriching programs for both individual and group involvement based on resident needs and interests; and assessing residents for development of life enriching programs and service plans in a timely manner.
*Liaises and consults with inspectors and professionals in relation to the needs of residents and department activities.
*Performs other related duties consistent with the duties outlined above as assigned.
Diploma from a recognized college related to social services, healthcare or gerontology
First Aid and CPR certified
Three (3) years’ experience working with dementia, including Alzheimer’s and other aging illnesses in a healthcare setting
Two (2) years organizational management and leadership experience
Seniors’ care, aging, dementia and diversity
Healthcare issues and memory care services
Leadership best practices and principles
Legislative regulations and policies related to retirement care
Changes in mobility of seniors and mechanical lifting devices
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff
Competencies, Skills & Abilities:
Ability to supervise, organize and schedule work functions and motivate a team of professional employees
Strong oral, verbal and interpersonal communication skills
Ability to develop and maintain effective working relationships with a wide variety of people
Excellent organizational skills and ability to multi-task
Ability to resolve contentious or sensitive issues or situations
Excellent computer skills with proficiency in Word, Excel, Outlook and electronic care systems
Ability to maintain confidentiality of resident information
Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required
Dementia Practitioner Certification
Experience with YARDI (electronic care system) preferred
Degree from a recognized university