Amica Mature Lifestyles

Business Analyst

Job Locations CA-ON-Greater Toronto Area
Job Post Information* : Posted Date 2 weeks ago(2/5/2018 5:12 PM)
System ID
Number of Positions
Job Category
Information Technology
Job Status
Full time

Job Description


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Amica Mature Lifestyles: Toronto Support Office

(Full Time)



The Business Analyst works with stakeholders from all business units to define and document
business process requirements for all IT-related systems critical to core organizational functions.
This includes researching and analyzing data in support of business functions, process
knowledge, and systems requirements. The Business Analyst is also responsible for proactively
generating and compiling reports based on findings, complete with recommended
improvements to – or new requirements for – business processes and operational procedures.
This individual will apply proven communication, analytical, and problem-solving skills to help
maximize the benefit of IT system investments and to assist in implementing new systems.




Strategy & Planning

- Chart existing business processes to define current business activities for the
development of procedures and models
- Meet with decision makers, systems owners, and end users to define business, financial,
and operations requirements and systems goals
- Research, review, and analyze the effectiveness and efficiency of existing processes and
develop strategies for enhancing or further leveraging these processes
- Prototype new procedures to enhance business processes, operations, and information
process flow
- Prepare and deliver reports, recommendations, or alternatives for improving processes
in operating systems across the organization
- Perform cost-benefit and return on investment (ROI) analyses for proposed changes to
aid management in making implementation decisions


Acquisition & Deployment

- Collaborate in the planning, design, development, and deployment of new applications,
and enhancements to existing applications
- Assist in conducting research on software and hardware products to justify
recommendations and to support purchasing efforts


Operational Management

- Develop, standardize, and maintain new or improved processes based on findings and
- Communicate process changes, enhancements, and modifications – verbally or through
written documentation – to management, peers, staff, and other employees so that
issues and solutions are understood
- Create process models, specifications, diagrams, and charts to provide direction to
system or application administrators
- Develop budgets and timeframes for process changes to support company objectivesPage 2
- Liaise with various business groups in the organization to facilitate implementation of
new or improved business processes
- Coordinate and perform in-depth tests, including end-user reviews, for modified and
new processes, and other post-implementation support


Requirements & Specifications

Formal Education & Certification
- College diploma or university degree in areas of business administration, or similar
- IIBA BABOK v3 CCBA or CBAP and/or other related certifications required
- Knowledge of Agile Extension to BABOK Guide preferred
- Familiarity with: use cases, user stories, and the Value Proposition Canvas would be an


Knowledge & Experience
- 3+ years Business Analysis experience
- Proven experience with business and technical requirements analysis, business process
modeling/mapping, methodology development, and data modeling.
- Experience overseeing the design, development, and implementation of software and
hardware solutions, systems, or products.
- Proven experience in the operation and analysis of database hardware, software, and
standards, as well as data retrieval methodologies and mainframe applications.
- Extensive practical knowledge in importing data for use in report software,
spreadsheets, graphs, and flowcharts.
- Ability to create systematic and manual operations procedures in both technical and
user-friendly language.
- Ability to apply statistical and other research methods into systems issues and products
as required.


Personal Attributes
- Ability to exercise independent judgement and act on it
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Proven analytical and problem-solving abilities
- Strong listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Strong customer service orientation
- Ability to present ideas in business-friendly and user-friendly language
- Able to persuade / influence stakeholders to drive optimization and standards
- Demonstrated commitment to continuous innovation and improvement
- Team-oriented and skilled in working within a collaborative environment
- Good written, oral, and interpersonal communication skills


Position Vacant Until Filled.



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